Engage with all your customers
Launch instantly across messaging platforms.
Web chat, mobile app, or integrated to a messaging platform like Facebook Messenger, Skype, Cortana, or Kik Messenger - whatever the platform, we've got you covered. Our versatile, intelligent bot will take care of all your needs while engaging customers naturally with NLP and guided language flow.
Benefits
Functionality of a mobile app, convenience of instant messaging.
In an era of decreasing mobile app engagement, the rise of messaging platforms has opened up a whole new medium for user engagement, with growing capabilities for more sophisticated functions than just text. Leverage the popularity of messaging platforms to expand your reach.
Booking and Purchase
Fares, Deals, Reservations and Cancellations, Transaction platform
Journey Planner
Schedules, Routes, Seat availability, Advanced Search for multiple criteria
Proactive notifications
Status, Pre-departure information, Changes to schedule
NLP and Guided Language Flow
Intuitive, Easy-to use, Streamlined
Compatibility and Case Management
Salesforce, Microsoft Dynamics, Bespoke CRM and Custom Apps
Loyalty Programs
Manage Frequent Flier programs including seat upgrades, reactivating and redeeming miles, checking membership validity and progress, and so on
Disruption Management
Minimize disruption and alleviate long lines through rebooking information and relevant passenger data.
FAQs
Instant and effective answers to common and complex queries through Knowledge Base.
- Handle pre & post booking scenarios
From booking to trip progress and baggage tracking, a seamless journey for the customer
- Proactive notifications
Booking, journey status, changes or delays, and other notifications to facilitate a smooth experience for the customer
- Booking and ticket generation
Advanced booking, seat selection, ticket generation, all handled simply and efficiently
- PNR Management
Reservation and PNR management, E-Ticket Receipt, Changes and Cancellation policies, Tax invoice
Travel planning with bots. Your daily commute is about to get better.
Available on
Travel planning with bots. Your daily commute is about to get better.
Available on
Featured Case Study
Travel planning with bots
Read more on our case study
