February 21, 2017
Today, a call center deals with a lot more complexity while handling customer service issues. Businesses are adopting and reinventing the ‘Art of Customer Service’ with advanced AI.
January 12, 2017
“Salesforce.com has come of age.” No matter what statistic you look at, this statement remains true. There are almost 2 billion transactions conducted daily on the platform and the ecosystem boasts over 1.6 million developers.
December 14, 2016
The current smartphone battles are leading to a dead end or at least a major intersection – one where innovation takes a pause and waits for the ‘experience’ to catch up with all the firepower the hardware offers.
December 14, 2016
“Can the smartphone in its future form be the one and only device you might need for both work and play? In other words, can a laptop/PC/Mac workspace be brought to the mobile in a seamless manner?”
October 13, 2016
Quick Service Restaurants (QSRs) are now turning to technology to see how they can reduce their labor costs, cut down on long customer wait time, and help improve their bottomline numbers.
September 12, 2016
Employees have embraced the use of a smartphone for just about everything they do in their day to day life. Don’t lose out on the ultimate workplace productivity tool – your employees’ smartphones.
May 20, 2016
Microsoft aims to change the compute paradigm completely by using one device for a multitude of functions.
February 3, 2016
It’s just a matter of time before mobile payment gains traction with all brick and mortar stores; and mobile payment options see mainstream adoption. This adoption will be driven by demand from the consumers.
November 26, 2015
Technology evolution in the mobility space is happening at an unprecedented pace. An enterprise embracing the mobile channel as a core mode of engagement for its customers, employees and partners will realize these benefits effectively.
September 4, 2015
We are proud to introduce our smartMOBILE for Utilities solution. This solution provides 3 layers for a mobile application (Functional, Integration and Data), which work to deliver a comprehensive set of functionality to the customers’ smartphones.
September 4, 2015
It's important to differentiate and highlight how your product, service or solution is better (or different) than your competition.In the fiercely competitive and fast moving world of Telecom, the differentiation between players is fast eroding.
September 4, 2015
Over the next several years, mobility will change drastically – the technology evolution in smart devices, the growth of tablets and increased affordability will allow user adoption of smart devices to exceed feature phones globally.
September 4, 2015
OS platforms will continue to become more real time and integrated to provide everyday features for users.
September 4, 2015
Deploying enterprise process(es) on a secure and reliable mobile channel accessible to employees, customers and/or partners, enabled through a app or browser without the need for the user to use anything else but their smartphone or a tablet device.
September 4, 2014
We built a solution that will drive adoption of the mobile app, thereby allowing Utility companies to gain a better handle on usage patterns, generate customer and regional usage profile, and ultimately offer valuable input into generation.